Privacy Policy
Introduction
- Purpose: This Privacy Policy outlines how Destiny Care Homes Limited (“we,” “our,” “us”) collects, uses, and protects the personal information of our residents, their families, staff, and visitors.
- Scope: Applies to all residents, staff, contractors, and stakeholders.
Information We Collect
- Personal Information: Name, date of birth, address, contact details, health information, and next of kin details.
- Sensitive Information: Medical history, mental health status, care plans, and other health-related information.
- Usage Data: Information on how our services are accessed and used.
How We Use Personal Information
- Service Provision: To provide tailored care and support to residents.
- Legal Obligations: To comply with regulatory requirements and safeguarding laws.
- Communication: To keep in touch with residents and their families regarding care plans and other important updates.
- Service Improvement: To analyze and improve our services.
Data Sharing
- With Consent: Personal data may be shared with healthcare professionals, social services, or educational institutions when required.
- Legal Requirements: We may share data without consent if required by law (e.g., safeguarding issues).
- Third-Party Providers: We may use trusted third-party providers to help deliver our services. These providers are bound by confidentiality agreements.
Data Security
- Measures: We use encryption, secure servers, and access controls to protect personal data.
- Data Retention: Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected or as required by law.
Rights of Data Subjects
- Access: Residents have the right to access their personal data.
- Correction: The right to correct any inaccuracies in their data.
- Deletion: The right to request the deletion of personal data where it is no longer necessary.
- Objection: The right to object to the processing of their data in certain circumstances.
Changes to This Policy
- Updates: We may update this Privacy Policy periodically. Residents and stakeholders will be notified of significant changes.
Contact Information
- Privacy Officer: Contact details for concerns or questions regarding personal data.